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Category: Career

From Burnout to Recovery: A Case Study

Burnout is not just about exhaustion. It is about the gradual erosion of your energy, resilience, and confidence until you reach a point where you can no longer function. For executive support professionals, who often pride themselves on being able to “handle it all,” the risks are especially high. To illustrate, let me share the […]

Why Your CV Is Too Personal to Automate

Your CV is more than a document. It is your professional story. Done well, it showcases your skills, reflects your personality, and opens the door to that next opportunity. For Business Support Professionals, every detail signals how you operate at the highest level, from how you summarize your career to how you spotlight achievements. With […]

Still Waters: How to Stay Calm When the World Is in Chaos

What if calm wasn’t a reaction, but a choice? “You can’t calm the storm, so stop trying,” writes Timber Hawkeye, author of Buddhist Boot Camp. “What you can do is calm yourself. The storm will pass.” Simple words, but not always simple to practice. Calm isn’t about pretending nothing is wrong or detaching from reality. […]

Unleash Your Creativity

Creativity is often misunderstood as a talent reserved for artists, writers, or musicians. In reality, it lives in all of us. It’s not just about painting a masterpiece or writing a catchy song, creativity drives innovation, problem-solving, and even the small decisions we make every day. Whether you’re brainstorming at work, troubleshooting a challenge, or […]

An Introduction to Enhancing Your Business Acumen

If you want to step up as an Assistant and make decisions that truly support your manager, business acumen is essential. Without it, you’ll struggle to move beyond task execution into becoming a strategic partner. At its core, business acumen means understanding how your organization operates, what drives decisions, and how your manager’s goals connect […]

Melba Duncan on Leadership, Legacy, and What Makes an Assistant Indispensable

Melba Duncan is a name every serious assistant should know. For decades, she’s been a vocal champion of the profession: mentoring, advocating, and leading by example. From her groundbreaking Harvard Business Review article to founding The Duncan Group, Melba has helped redefine what it means to be an executive assistant. I recently had the privilege […]

Boosting Your Business Acumen: A Practical Guide for Assistants

If you’re an Assistant looking to make smarter decisions and offer more strategic support, developing your business acumen is essential. Without a solid understanding of how your organization operates, it’s difficult to step up and lead with confidence. Business acumen isn’t just a buzzword. It’s about understanding how your company makes money, how departments interconnect, […]

8 Easy Ways to Sneak More Movement Into Your Day

Let’s be honest – when your day is back-to-back meetings, project deadlines, and managing 101 requests, movement isn’t exactly top of mind. But ignoring your body for hours on end doesn’t just lead to a stiff neck or sore back. It can impact your mood, focus, and even long-term health. If you’ve ever hit the […]

The art of letting go

Ever feel like balancing work and life is an impossible dream? Here’s a little secret: Sometimes, you just have to let go. We live in a world where we’re constantly pushed to “do it all,” squeezing 20 hours of work into an eight-hour day. It’s not just unrealistic; it’s downright harmful to our well-being. A […]

Crafting a standout CV: Mastering the crucial top half

Your CV isn’t just a document, it’s your professional pitch, your highlight reel and your first chance to show hiring managers that you’re more than “just” an assistant. In fact, at the C-suite or board level, your CV should read like a well-prepared board paper: sharp, polished and packed with strategic value. In a hiring […]