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Category: Communication

People Power: Tips for Making True Connections  

If you shift your mindset from “networking” to “connecting,” everything changes. Here are some simple, high-impact ways to start building real connections:   Say hello!   You’d be surprised how many people pass each other without a word. Break the ice.   Smile  Your smile is an invitation for conversation. I’ve smiled at people in airports, in corporate hallways, even while ordering […]

Emotional Support in Networking 

Every EA should be familiar with the importance of networking from a professional and career standpoint. Establishing and fostering relationships is key to job satisfaction, promotions, and skill building. But many times EAs miss the mark when it comes to leveraging their networks for emotional support. Leaning on trusted colleagues, mentors, and coaches can enhance someone’s attitude and strengthen their resilience. This article shares simple strategies for tapping into […]

How to Give Your Voice Dynamism

The key to an attractive, dynamic speaking voice lies in something we all do – breathing – or more exactly, in finding a depth in our breathing so that our voices are nourished by a steady flow of breath as we speak.  Set the Scene  Posture counts for a lot. Your feet should be no more […]

The Helpful Assistant: Why Saying “No” is an absolute “Yes” 

We are not being helpful to ourselves, our sanity and wellbeing if we always say “yes.” We need to be clear about where our work priorities lie – what the boundaries of our role are in order that we concentrate our time and energy on the right things. Saying “no” then is an absolute “yes.”  Helpful ways to say […]

Leadership Tips for Assistants 

1. Everyone Has Their Own Story  Don’t judge others based on your story. Part of being emotionally intelligent is having the ability to see others’ points of view. We cannot make decisions or judgments of other people based on our experiences and values. We need to understand the other person’s experiences and values.  2. An Exceptional […]

The Difference between Assertive and Aggressive 

There is a lot of confusion about being assertive vs being aggressive. Here is some guidance, or at least food for thought that might add some clarity.  Assertive behaviors  Aggressive behaviors are the converse  A word of caution  The caution about trying to avoid aggressiveness and replacing it with assertiveness is that some people will take it too far the other way… […]

3 Key Elements to Improve Positive Influence 

Your ability to get others to respond, buy-in, support, authorize, advocate, and generally do what you ask them, depends entirely on your ability to positively influence.  Here are three elements to consider working on to improve your influencing superpowers:  1. Be Consistent  For people to be influenced to want to follow you, they must feel safe. Consistency […]

Use Your Humanity (Not AI) to Create Engaging Text 

ChatGPT was launched in November 2022 with the capability to rapidly generate text on any topic. Suddenly, articles could be written at the push of a button. Within months, science fiction magazines found themselves flooded with AI-generated content, forcing them to block submissions.   Social media platforms are not discouraging AI-generated content. LinkedIn has built AI […]

An Interview is Just a Conversation 

The job you have always wanted is within your grasp. Qualifications, experience, and knowledge have taken you into the 2% of candidates applying for jobs who are selected for interview. The pressure is on, but remember, at its core, an interview is a conversation. It’s a speaking exercise. A chat. It’s something you do every day.  To help you […]

Getting Past Scared to Getting on Stage

Each time I get on a stage or walk to the front of the classroom, I’m still nervous, but I also have nervous energy flowing through me as well. I have learned over the years some important ways to work with my nervous energy and get to the important piece of knowledge-sharing.  No matter your reason for getting […]