Category: Career
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The Federal Trade Commission estimates more than 27 million Americans became victims of identity theft in the past five years. Check your practices against those below to decide whether you’re doing all you should to protect your colleagues, clients—and yourself—from identity theft at work. __ If I must ask clients for personal information, I do […]
Sound more credible, competent and convincing by using “power talk.” That’s the term coined by communication expert George Walther to mean that every word you use creates value for you. Practice these techniques.
If stress hits you with a capital S, you’re not alone. We use the word “stress” so often today that it’s almost meaningless.
When a conflict with someone makes it hard to complete your job, you have five options to reach a resolution. The problem? We regularly rely on one or two options rather than using the best option for that particular situation. Defaulting to our favorite tactic instead of being flexible makes us less effective. Here are the five ways to respond to conflict and how to figure out which tactic to employ…
Do you get the feeling your boss doesn’t want to be interrupted, but then gets annoyed that he’s out of the loop? One boss, Claudia Noble, president of Philadelphia-based Noble-Roberts Associates says, “One of the best ways to communicate with your boss is through …”
When your boss asks for an update on a project that you and your employees are working on, reinforce your leadership with a good answer.
If you’re preoccupied with getting everyone to like you, you might feel hurt or betrayed if someone, say, speaks out against your proposal.
If you’re nervous about higher-ups observing your performance, bear down mentally with these tips.
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