Category: 1-Minute Strategy

Exude a strong professional image by having a one-line sentence that tells who you are and what you do, rather than watering down your role, by saying, “I support…” or “I work at…” Practice the line and get comfortable with it.

Don’t use words like “maybe” or “kind of.” Those aren’t power words. And they really don’t reflect who you are. Try “I’m confident that …”

Turn around an unproductive meeting by saying, in a neutral voice, “I’m sorry, may I interrupt? Could we review the objective for this meeting, so we’re clear about what we want to accomplish today.”

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Tell yourself, “No one can make me feel intimidated unless I cooperate.”

Every time you introduce yourself as “just” an assistant, you set yourself up to be seen as less than a vital player in the workplace. Your role is “just” as important as anyone else’s in the company. Never forget that.

Start a thank-you note with “you” to make someone feel good. “You are a marvelous hostess” instead of “I had a wonderful time.”

At your performance review, ask this question: “What do you think went well this year?” Some bosses are lousy at expressing appreciation without some coaxing on your part. By asking this question, you’ll draw out specific, positive comments.

Take a stroll with people instead of inviting them to lunch. An ambling outing offers a better forum to build rapport as you talk and walk.

Never be caught without an answer by memorizing this phrase: “Give me some time to check my notes on that. I want to be absolutely sure that I get this right.”