Category: 1-Minute Strategy

Always state your position in positive terms. Say, “I’ll have it to you by 8 a.m. tomorrow,” instead of “I can’t get to that until today.” Or say, “I will complete it in two hours,” not “I’ll get to that ASAP.”

Don’t accept “I need this right away” when taking on an assignment. Always ask the person to specify a date and time for you to complete the assignment, or you may be putting unnecessary pressure on yourself.

Make your memos, e-mails and announcements easier to read: Never capitalize entire words and phrases. Why? All-capped words are difficult–and annoying–to read for most people.

Moments of human touch carry more weight than you’d think, say researchers. Physical contact can lead to immediate changes in how people think and behave. Example: In one study, students who received a supportive touch on the back or arm from a teacher were nearly twice as likely to volunteer in class as those who […]