What’s in a name? Lots
When you complete a conversation, mention the other person’s name, which creates a bond and cements the name to memory. “I’ll reserve that conference room for your meeting right now, Tom.”
Category: 1-Minute Strategy
It’s how you say it
Always state your position in positive terms. Say, “I’ll have it to you by 8 a.m. tomorrow,” instead of “I can’t get to that until today.” Or say, “I will complete it in two hours,” not “I’ll get to that ASAP.”
Manage deadline stress
Don’t accept “I need this right away” when taking on an assignment. Always ask the person to specify a date and time for you to complete the assignment, or you may be putting unnecessary pressure on yourself.
Take the lowercase road
Make your memos, e-mails and announcements easier to read: Never capitalize entire words and phrases. Why? All-capped words are difficult–and annoying–to read for most people.
Go ahead, give someone a high five or a supportive pat on the back.
Moments of human touch carry more weight than you’d think, say researchers. Physical contact can lead to immediate changes in how people think and behave. Example: In one study, students who received a supportive touch on the back or arm from a teacher were nearly twice as likely to volunteer in class as those who […]