Skip to content

Category: 1-Minute Strategy

Two powerful words

Don’t take it for granted that your team members know you appreciate their hard work. Simply saying “thank you” is the most cost-effective way to boost motivation.

Repeat a name

Try to use a new acquaintance’s name as soon as possible to cement it to memory. “It’s a pleasure to meet you, Mike.”  Say his name again when you part company to increase the odds of remembering it even more.

Finish with e-mail

Reply to nonurgent e-mails at the end of the day, when you’re eager to head home and won’t waste time lingering over them. If you need more time for your reply, send it first thing in the morning.

Get constructive feedback

When you want feedback from the boss, don’t ask, “Was my work on the project OK?” Instead, ask, “What could I have done better?” or “If you could pick one thing that I could have done better on that project, what would it be?”

Calm an angry caller

Instead of raising your voice to match the caller’s volume, speak softly. That will soothe the speaker and show him that you’re interested in handling the complaint in a calm rational way.

Lose the weak words

Speak and write more powerfully by avoiding intensifiers. “Very,” “really,” “truly,” “basically,” “essentially” and “fundamentally” add little to your sentences and can weaken your message.