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Category: People Skills

Losing it … again

Nearly six in 10 Americans (56%) say they have lost their temper due to poor service. Unfortunately, rudeness runs rampant in today’s society, which means it’s even more appreciated by others when you show courtesy, patience and problem-solving ability.

Get paid what you deserve

If you suspect you’re underpaid, the topic is worth broaching with your boss. But build your case first. Five guidelines: 1.  Check online salary calculators. 2.  Leave co-workers out of it. 3.  Realize need isn’t a credible reason for a raise. 4.  Quantify your worth. 5.  Seek creative solutions.

Does your boss struggle to lead?

Good news for the bosses of the world: Most employees (59%) say their direct supervisors are doing a good or even great job. However, 20% of the respondents to the CareerBuilder.com survey say their supervisors’ performance is poor or very poor. The biggest gripes?

7 questions to better admin-exec rapport

In your relationship with your boss, who sets the tone for the relationship? Your boss? Test your assumption. You probably have more power than you think to shape the way you work together. Ask yourself these seven questions to improve your relationship: