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Category: People Skills

The art of giving negative feedback

Do’s and don’ts of negative feedback √ DON’T sugarcoat negative feedback. If you’re going to use constructive criticism, don’t dilute the impact. √ DO focus on specific events. √ DON’T give criticism in a way that would offend. Avoid sarcasm and personal asides. √ DO make change the goal of your feedback. √ DON’T put […]

Why playing nice pays

It still pays to play nice at work, a Robert Half survey confirms. When employees were asked, “In your opinion, to what extent does being courteous to co-workers positively impact a person’s career prospects?” 48% responded it can accelerate advancement.

How to handle a boss who’s a hoarder

“My boss carried several boxes of files into the office one day because his wife told him to remove them from their garage. They have been sitting in the office for more than two years! He won’t let me throw anything away.” What can this admin do about a boss who’s a hoarder?

Resolve conflict in person, not in email

The co-worker in the next cubicle hums all day. Yesterday your boss dressed you down in front of the entire team. Another admin has been griping about the same issue for a week. In every case, it would be all too easy to ignore the problem, or avoid confrontation by sending an email. But in every case, a live conversation is the better solution.