Diane started out as an administrative assistant at her current company, then applied as a client services coordinator. The good news is she got the job. The bad news is her admin tasks didn’t disappear. What should she do?
Does it ever seem like your newly promoted manager is blindly muddling through the job? Well, she probably is. A recent poll revealed that only one in 10 recently promoted individuals received any leadership training or coaching. If you find yourself promoted—without feeling prepared—here’s a crash course in managing others:
Experts say many bosses are clueless about how they come across to employees. Five signs your boss may be one of them:
If you could wave a wand and change things about your job, what would they be? In honor of Administrative Professionals’ Week, April 25-29, we’re sharing a list of the top three wishes that could make a difference in your workplace—and how to take the first steps toward change.
When a friend becomes the boss, the power shift can bring on strong emotions and conflict. To avert problems—and to save your friendship—keep emotions out of the way and focus on strengthening your new professional relationship:
You’re expecting an afternoon meeting to be stressful and charged with emotion. Should you provide coffee for your boss and the other meeting attendees? Or is all that caffeine likely to do more harm than good?
If a colleague tries to sabotage you in front of the group, here’s what you should do: 1. Don’t approach someone for a discussion until you can think rationally. 2. Immediately address issues. 3. Stand up for yourself in a professional manner. 4. Wrap up on a positive note. 5. Report back to your boss.
Is it wrong for the boss to ask an assistant to handle his water bill? Should a boss’s personal tasks be part of an administrative pro’s duties? Our readers weighed in on the topic, revealing a range of opinions on what’s fair to expect of an admin.
If Nina Zagat knows anything, it’s how to have a successful business dinner. The co-founder of the Zagat Survey restaurant guides says the main goal of any meal with business colleagues is to leave the meal knowing more about who she is as a person. Other rules for business meals:
Having good manners today is less about using the right fork, and more about showing consideration toward others. Why? Most people won’t notice if you use the wrong fork. But they will notice if you show disrespect toward their time or talent. Ways to show respect for others:
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