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Empower your executive

All administrative professionals I work with have more on their plate than ever before. If you’re going to grow the number of executives you serve, yet the number of people supporting that growth remains the same, you may reconsider and start empowering your executive.

Let ’em know they were missed

Do some staff members have an attendance problem? Welcome them back from an absence with enthusiasm. Ask how they’re doing and how they spent their time. It’ll make them a tiny bit self-conscious about it even as your interest in their life makes them feel more a part of the team, thus making work the […]

To endure a chaotic boss, view yourself as a shelter from the storm

Q: “Although my boss is the president of our company, she is very disorganized. She will drop whatever she is doing to take calls from family, friends, or even a handyman working in her home. She will abruptly leave a meeting if she suddenly remembers an errand. She often pulls me into her office to talk about the latest crisis in her life. I’m her executive assistant, and this is a small company, so transferring elsewhere is not an option. I know she isn’t going to change, so should I just leave?” Burned Out

Give some credit thieves a pass

When someone takes the credit for work you’ve done, resist the urge to react emotionally. Decide whether it’s worth your while to make an issue of the episode by answering two questions: 1) “Will not getting this credit adversely affect my career?” and 2) “Will bringing it up do more harm than good to a […]