When a control-freak boss monitors your every move, you and your co-workers may be tempted to rebel. Instead, don’t let your annoyance show. “Getting visibly irritated when he leans on you will only make him think he needs to keep an even closer eye on you,” says Albert J. Bernstein, a clinical psychologist and author of Am I The Only Sane One Working Here? Here are more strategies:
Too often, people express themselves negatively without even realizing it. If your writing contains a lot of “no’s” and “not’s,” it’s a signal of negative writing. Using positive, self-assured, optimistic language is a better way to promote your ideas. Here are examples of negative sentences turned positive:
Ask a person if he likes criticism, and he’ll probably say no. Most of us would prefer constant praise. But most of us also want to know that people take our work seriously. We crave feedback that is thoughtful and thought-provoking. The trick is learning how to give and receive meaningful feedback. Here’s how:
Good note taking is essential, whether in a meeting, a training session or a seminar. The mental concentration will keep you focused, and the very act of writing will help you remember what the group decides. Here’s how to do it better:
Keep internal office e-mail communications clear and efficient by asking everyone to stick to subject-line codes, says productivity expert Laura Stack. By using agreed-upon acronyms, people will know the gist and priority of an e-mail, without having to open it first. Example: Your team could use <AR> for “Action Required.”
Q. The Gregg Reference Manual says to use a comma to set off abbreviations that follow a person’s name, such as “Jane Doe, CPS.” I recently proofed a newsletter where some names did not have the comma. A: An argument could be made for doing it either way.
Question: “I work for a manager who thinks I can read her mind. She rushes up to my desk and says something like, ‘Did he come pick it up?’ Because I have no idea what she’s talking about, I ask what she means. Then she looks at me like I’m an idiot for not understanding. This happens all the time, and I’m starting to get really irritated. How do I deal with her weird communication pattern?”
Just because you don’t feel confident doesn’t mean you can’t play the part. It pays off: Confident people get the plum assignments, the raises, the recognition, Trent Hamm says on the blog The Simple Dollar. Follow Hamm’s tricks for appearing confident:
How well can you capture the attention of someone receiving your memo? Your memo will capture readers if it includes one of the three R’s in its opening line: It should recommend something, reveal information or request that someone act. Test your skill by picking the best opening sentence in this example:
A co-worker comes to you to complain about her boss. How should you respond? It depends on the outcome you want. Before reacting, pause, focus on the outcome and then choose your reaction.
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