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Category: Communication

4 steps to better note-taking

Good note taking is essential, whether in a meeting, a training session or a seminar. The mental concentration will keep you focused, and the very act of writing will help you remember what the group decides. Here’s how to do it better:

Handy e-mail subject line shortcuts

Keep internal office e-mail communications clear and efficient by asking everyone to stick to subject-line codes, says productivity expert Laura Stack. By using agreed-upon acronyms, people will know the gist and priority of an e-mail, without having to open it first. Example: Your team could use <AR> for “Action Required.”

Dealing with a scatterbrained boss

Question: “I work for a manager who thinks I can read her mind. She rushes up to my desk and says something like, ‘Did he come pick it up?’ Because I have no idea what she’s talking about, I ask what she means. Then she looks at me like I’m an idiot for not understanding. This happens all the time, and I’m starting to get really irritated. How do I deal with her weird communication pattern?”

Pen an opening line with the 3 R’s

How well can you capture the attention of someone receiving your memo? Your memo will capture readers if it includes one of the three R’s in its opening line: It should recommend something, reveal information or request that someone act. Test your skill by picking the best opening sentence in this example:

The power of 3’s

Three blind mice, the three little pigs, three wishes—there’s a reason childhood stories revolve around the magic number “3.” Our brains tend to think in threes. How can you take advantage of this simple truth?