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Category: Communication

Limit replies

Word your email message to discourage recipients from sending replies to the entire distribution list. Example: Instead of saying “Can everyone meet Thursday at 1 p.m.?” send this direction: “If you can’t meet Thursday at 1 p.m., reply directly to me.”

Confirm pronunciations

Don’t stumble over an unfamiliar name when you will be meeting with someone. Call the person’s voice mail after hours to hear how he or she pronounces it.  

Overpower rivals to sell your idea

The last time you floated an idea to the team, a group of opponents shouted you down with such force that they rattled you, and you let the idea drop. Next time, use these potent phrases to monopolize the conversation long enough for you to convince the “silent majority” on the team to support your idea.

Prepare to take your tasks global

“What do I most need to be prepared for suddenly dealing with international cultures, people and ways of doing things? I’ve just landed a job with a big international marketing firm … I get a little nervous when they tell me about all the different clients and projects involving so many different countries.”