Engage an audience conversation-style
If you have to make a presentation, use conversation-style tactics to keep your audience engaged, suggests leadership expert George Bradt, who says he avoids lecture-style presentations as much as possible.
Category: Communication
Play it smart by playing it dumb
You probably hear a lot of ignorant or incorrect ideas in the course of your workweek. Laughing at or arguing with people can hurt your relationship with them, so you may want to “play dumb” if you hear something ridiculous, says Geoffrey Tumlin, author of “Stop Talking, Start Communicating.”
Avoid these 4 words in emails
The following words can make you come across as insincere or dishonest. Remove them from your outbound messages pronto:
Is it ‘lay’ or ‘lie’?
The difference between “lay” and “lie” doesn’t come from who’s doing the action (people or dogs)—it comes from the action itself, writes The Morning Call commentator Bill White.
The space between: How applicants age themselves
Do you type two spaces after a period? If so, your résumé may be destined for the wastebasket. According to career counselor Marc Miller, adding that extra space is a résumé mistake that brands an applicant as “too old.”
A high-tech tool for editing yourself
If you’re struggling to proofread your writing well, consider using text-to-speech to pinpoint errors, recommends Lifehacker’s Dave Greenbaum.
Craft the perfect LinkedIn message
Just because you’re networking online doesn’t mean it’s OK to throw basic etiquette out the window. Learn to write LinkedIn messages that people will want to read with these tips.
4 tips from a Toastmasters champion
To get tips on giving great presentations, Business Insider reporter Richard Feloni turned to one of the world’s greatest public speakers, Sri Lankan HR consultant Dananjaya Hettiarachchi, who Toastmasters International crowned World Champion of Public Speaking earlier this year.
What to expect when blindly emailing VIPs
Many people can be hesitant at the prospect of blindly emailing a CEO or other powerful person, says management writer and entrepreneur Peter Sims. But CEOs often love to hear from their employees or customers. Sims offers these tips for sending an unsolicited message.
Building trust in your business relationships
In business, trust can make you a better worker, a better manager and more valuable to your customers. Here are tips to help you build trust.