Persuasion plays a major role in our everyday conversations. We often try to get others to do something they weren’t doing before, says Dr. Mark Goulston, author of Just Listen: Discover the Secret to Getting Through to Absolutely Anyone.
Public speaking instills fear in even the most confident people, writes Dianna Booher, CEO of Booher Research. The key to conquering public speaking is using your fear to motivate you. Here are some of Booher’s suggestions to help you use your fear to give a great performance.
For people who want to protect their devices and personal information, CNN’s Jose Pagliery reached out to hackers to get their pointers.
You see them, and maybe even send them, all the time: emails in which several people are addressed directly and several others cc’d. Consider the problems such “group huddle” messages can create and the chaotic thought processes that can result.
When you meet a co-worker, employee, customer or other business associate for the first time, ask these questions to break the ice and build instant connections.
When you’re working on a project that involves a great deal of data, it can be difficult to figure out how to effectively share the numbers. Use these tips to do it right.
When the Office.com Clip Art library shut down in late 2014, it was a blow to those who produce office memos, newsletters and other publications. It can be tempting to just use any images you find online, but doing so is asking for trouble, legal experts say.
Employees at Zurich Insurance test drove four new office designs for 12 weeks as part of designing their new office building. What worked best?
Everyone could use some grammar help now and then—and a host of new apps are ready to lend a hand, says New York Times tech reporter Kit Eaton.
10 rules for presenting yourself with perfection.
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