Hackers offer online safety tips
For people who want to protect their devices and personal information, CNN’s Jose Pagliery reached out to hackers to get their pointers.
Category: Communication
Do your emails create accidental politics?
You see them, and maybe even send them, all the time: emails in which several people are addressed directly and several others cc’d. Consider the problems such “group huddle” messages can create and the chaotic thought processes that can result.
7 icebreakers for new connections
When you meet a co-worker, employee, customer or other business associate for the first time, ask these questions to break the ice and build instant connections.
How to effectively present all that data
When you’re working on a project that involves a great deal of data, it can be difficult to figure out how to effectively share the numbers. Use these tips to do it right.
Are those images you’re using legal?
When the Office.com Clip Art library shut down in late 2014, it was a blow to those who produce office memos, newsletters and other publications. It can be tempting to just use any images you find online, but doing so is asking for trouble, legal experts say.
Less cubicle time = better productivity
Employees at Zurich Insurance test drove four new office designs for 12 weeks as part of designing their new office building. What worked best?
Perfect your grammar with a few apps
Everyone could use some grammar help now and then—and a host of new apps are ready to lend a hand, says New York Times tech reporter Kit Eaton.
How to always say the right thing
10 rules for presenting yourself with perfection.
What the best customer service reps do
One of the most cost-effective ways for companies to get great word-of-mouth marketing is to provide excellent customer support and service. Great customer service teams share common traits that you can copy, says Gregory Ciotti at Help Scout, a help-desk software tool. Ciotti shares some he’s observed.
5 tips to make your e-newsletter speak loud and proud
Keep these in mind when launching an electronic ‘zine to grab them by the lapels and bring in their business (or just their undivided attention). They apply whether you’re blasting to 50,000 people or just that strange department on the floor beneath you.