Many people can be hesitant at the prospect of blindly emailing a CEO or other powerful person, says management writer and entrepreneur Peter Sims. But CEOs often love to hear from their employees or customers. Sims offers these tips for sending an unsolicited message.
In business, trust can make you a better worker, a better manager and more valuable to your customers. Here are tips to help you build trust.
Admins need a lot of information to do their jobs right, and it can be frustrating when you don’t have all you need through no fault of your own. What to do when it’s the higher-ups keeping you in the dark?
Jasmine Freeman, Vice President at Office Dynamics (@OfficeDynamics), recently shared, on her blog, her top 10 “must follow” admin resources on Twitter.
If your employer entrusts you with one of its social media accounts, you want to be sure not to make a major mistake. Amanda Clark has some advice to help you avoid faux pas.
Jorie Scholnik is an assistant professor of student development at Sante Fe College in Gainesville, Fla., as well as an etiquette associate at the Protocol School of Palm Beach. We connected with her recently to learn how administrative professionals can best conduct themselves on the job.
The words you speak tell others about who you are and what you value. Anita Bruzzese shares how you can use your words to sound like a leader.
Many misused words and phrases have become so common they’re now included in some dictionaries, but they once had correct usages. Here’s a list of phrases you might be saying wrong.
If you’re in the habit of forwarding messages along to friends, colleagues or everyone in your address book, you’ll want to take these important etiquette tips.
Leda Marritz writes that preparing for upcoming, tense conversations is a good way to avoid making a bad impression.
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