How well do you serve ‘customers’?
Even if your co-workers are your only customers, applying the principles of great customer service will allow you to sell your skills at a premium price.
Category: Career
Measuring excellent performance
The very fact that great admins keep the wheels of business well-greased can make it difficult to identify all the specifics in job descriptions, much less to develop concrete goals, objectives and recognition for excellent performance.
Tell the story of how vital you are
Take a few tips on using the art of self-promotion, from communication consultant Peggy Klaus.
Say ‘No’ at work without feeling guilty
Rachel Montgomery of Ft. Meade, Md., came close to burnout, working long hours and weekends, before she found the power to make a priority of what she has to do, should do and even wants to do. Here are her tips.
Make the most of your office
To survive in your workstation, you may have unconsciously adapted to many small inconveniences. Take a few minutes to analyze your surroundings, and you’ll see how small changes could add up to a major improvement to your work space … and your mood.
Learn from the job you didn’t get
If you don’t win the promotion or new job you interviewed for, find out how to strengthen your position for the next opening. After every interview, immediately critique your own performance by asking yourself these questions.
Is it you who’s holding you back?
Las Vegas—The most negative opinions you hear at work may be coming from—surprise!—you. Listen closely to what you tell yourself and others, and then slash the negative attitudes that hold you back.
Add assertiveness to your repertoire
Las Vegas—If you aren’t assertive at work, you’re stuck in a dead end, warns Mildred Saunders.
Stand firm when marketing yourself
Sherry Turner, Chicago, wanted to apply for a newly created position in her organization that combined three jobs and offered more management duties than her existing admin job did.
Expert’s Corner
People will help you realize your dreams—whether that’s a plum assignment, a new job or a total career change—but you have to identify those potential partners.