Skip to content

Year: 2011

Reduce interruptions

Suffer fewer interruptions by letting co-workers and team members know when they can “go for it” without checking in with you first. Have people come to you only when they truly require your advice or go-ahead.

Keep it simple

Help readers grasp your ideas by writing at an eighth-grade level. That’s the level at which most people prefer to read. Read each sentence with this in mind: “How can I say this simpler?”

What’s the best gift you ever received for administrative professionals’ week?

Note to bosses: Thinking of sending flowers or chocolates? Think again. It seems admins would prefer a longer-lasting gift for Administrative Professionals Week (April 25-29 this year), even a plant. But what they really like are the thoughtful, personal thank-you notes that accompany the gifts. Favorite gifts include: “me time” and the money or gift cards to fund it. They appreciate: lunches, dinners, spa visits, theatre tickets, even trips to far-flung places. One reader, a government supervisor of nine admins, has to fund any gifts with his own money. He answered our query with a plea for less expensive ideas. Many admins say that sincere appreciation and recognition throughout the year—not just during Administrative Professionals Week—is what they really want. Even so, they also love: extra time off, cash bonuses and gift cards!

Always leave your number

When using voice mail, include your name and phone number, even if you don’t expect a return call. One man left important, lengthy instructions for work to be done during his vacation, but the recipient at the wrong number he had dialed had no way to inform him of his error.

5 simple ways to tune your inbox

Administrative professional Debbie is in search of the magic bullet that will make it easier to archive e-mail—and later find what she needs. While e-mail is a source of productivity, it can also become an out-of-­control monster. Tune up your inbox with these tips: