Skip to content

Year: 2011

Probe for the real reason

When someone rejects your ideas, don’t just accept his first explanation. Politely ask, “In addition to that, what other concerns do you have?” That enables you to craft a better response or proposal.

Navigating BIG Word documents

There are two view attributes and a shortcut that can make it a snap to navigate around your really large and complex documents. The proper use of heading styles is required for one of these and is always a good idea in complex documents.

Your job: everything

Eliminate “death-wish” phrases such as “I’ve never done that before” or “That’s not my job.” If you don’t know how to do something, learn or partner with someone who does.