Category: Self-Assessment
A tidy workplace should enable you to work faster, but some hide a secret: You may be wasting time, effort and resources on unproductive tasks. Don’t let your drive for neatness and perfection derail your work. Check whether your office is simply organized or efficient, as well, with this list:
The wide availability of document templates makes it possible to create a range of business documents without thinking about the proper format. Test your knowledge of the current standards for correspondence with this quiz. 1. On the first page of a business letter, start typing ___. 2. On a standard-size letter, set the side margins […]
The Federal Trade Commission estimates more than 27 million Americans became victims of identity theft in the past five years. Check your practices against those below to decide whether you’re doing all you should to protect your colleagues, clients—and yourself—from identity theft at work. __ If I must ask clients for personal information, I do […]
Sound more credible, competent and convincing by using “power talk.” That’s the term coined by communication expert George Walther to mean that every word you use creates value for you. Practice these techniques.