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Category: Problem Solving

Keep your micromanaging boss at bay

If your boss micromanages and drives you crazy, forge a stronger relationship with him or her. For example, practice the "art" of communication, says Harry E. Chambers, author of My Way or the Highway—the Micromanagement Survival Guide. “Show that you’re in motion on priority projects by communicating in three specific terms: awareness, reassurance and timelines."

Build a training program for managers

The reason Taco Bell’s admin team came up with its “Team of Two” training program is clear when you listen to admin Karen Walters describe managers in her building. “There were a few managers in the group who maybe weren’t using admins to their greatest capabilities,” explains Walters. “In their defense, they didn’t have a good model.” So the admin team decided to give them one…