Didn’t have the right snappy comeback to a colleague’s subtle put-down or the boss’s accusatory comment? “You have to be able to respond on your feet at work, and I think some people are becoming less adept at it,” says Kathleen Kelley Reardon. Some of her suggestions for comebacks:
Do you often text to communicate with colleagues or the boss? If so, keep your professionalism intact. Business communications trainer Barbara Pachter offers these suggestions for making texting suitable for business:
In theory, the word “ma’am” is a courtesy extended to women. But many women say it makes them cringe. In a recent poll by Survey Monkey, only two participants preferred the term “ma’am.” The best course of action? When in doubt, skip the courtesy term altogether.
Here’s reassuring news to anyone who loathes a sycophant: According to new research out of Northwestern University and the University of Michigan, overt ingratiation can backfire. The research revealed that there is a wrong way and a right way to suck up. So what does work?
For all the talk of teamwork in corporate America, your co-workers should be oozing with collaboration. Right? Yet that’s often not the case. What do you do about another administrative pro who gives you the cold shoulder? How do you draw more collaboration out of that co-worker?
If you’ve made it this far into the worst economy in decades without experiencing a layoff, chances are you’re out of the woods. Most economists agree that while businesses won’t be hiring much this year, they also won’t be firing much. Could this be the time to ask for a raise?
According to a recent Randstad survey, finding a fit with a company’s culture is essential. The survey reveals that 35% of employees report company culture has the greatest impact on morale, while 22% believe it has a major effect on productivity. So, what kind of company culture do you have?
Your boss just delegated a task to you. Are you clear on exactly what level of authority you have in handling the task? Keep these five very different levels of delegation in mind, says Michael Hyatt, chairman and CEO of Thomas Nelson Publishers.
Next time you’re at a business-social function, remember this rule of etiquette:
In theory, the word “ma’am” is a courtesy extended to women. But many women say it makes them cringe. The best course of action? When in doubt, skip the courtesy term altogether.
Page 48 of 75«1…4647484950…75»