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Category: Internal Communication

How’s your company’s online literacy?

What if your organization doesn’t have an online strategy to speak of—a skimpy web site, no social-media strategy, no e-mail list, no e-newsletter. Is it too late to catch up? And how can tech-savvy administrative professionals help push an organization toward online literacy? Best-selling author and marketing expert Seth Godin recommends venturing forward with these strategies:

Learn to listen with L-O-V-E

“I feel like I’m talking to a wall!” Judy told her co-worker over lunch. “Whether at home or work, I find myself repeating my requests as everyone is just too darn busy to stop what they’re doing and truly listen!” Do you often feel as if your words are falling on deaf ears? Learn to listen with L-O-V-E.

Job fears spark water-cooler whispering

The recession has led to more than just job cuts. It has also opened the door to more gossip around the water cooler. In a survey conducted last year by the SHRM, 54% of managers said they had seen an increase in gossip or rumors about downsizing or layoffs. Want to quash rumors? Kathi Elster, co-author of Working with You Is Killing Me, offers these guidelines: