When crafting email subject lines, apply the 2-2-2 principle to ensure that your subject lines are mobile-friendly. The first “2” stands for the two seconds you have to capture people’s attentions. The second “2” represents the first two words of your subject line, which determine whether your customer will read the rest of it. The […]
If you’re the office Eeyore who says, “We tried that before and it didn’t work,” highlighting the negatives isn’t likely to get you noticed—at least, not in a good way. Instead of pointing out the downside, try using these tactics.
Integrating into your workgroup is just as important as being good at your job. Part of that is getting in on conversations and knowing about office gossip. Certified life and career coach Dorothy Tannahill-Moran explains three things you need to know.
If you work in an office environment, writing is probably a big part of your day and reflects on your professionalism. Anita Bruzzese offers some tips to improve your style and prevent embarrassing communications errors.
Turn a growling caller into a purring, pleased customer, with these techniques.
Sociable employees of Boehringer Ingelheim Pharmaceuticals, Inc. never have to eat lunch alone, thanks to a new mobile app that connects co-workers who might otherwise never meet.
Keep your phone calls focused and productive … Grab your in-flight meal from the hotel desk … Show the world how many people “like” you.
Mary Jo Asmus, founder and president, Aspire Collaborative Services, offers advice and conversational tools for anyone who wants to have a positive influence on others.
Often in the world of work, you will be called on to write a short, professional biography to post online or in print. It’s easy to fall into the trap of maximizing every accomplishment and qualification in an attempt to make yourself look as good as possible. But if that’s the route you take, you’re sure to fail, writes Jonathan Rick.
How much does your employer watch you? Is there a policy about Internet use at your work? How closely is your Internet usage time tracked? What’s normal?
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