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Category: Featured Article

Are you playing defense?

It may not be easy to acknowledge that you are a defensive communicator. Understand that being de­­fensive makes it difficult for others to speak honestly with you, as they don’t want to upset you. Some common defense mechanisms in­­clude sarcasm, blaming, trivializing, overexplaining or withdrawing. Here are steps you can take to address it.

8 steps to learning a new skill

“In a fast-moving, competitive world, learning new skills is one of the keys to success. It’s not enough to be smart; you need to always be getting smarter,” says motivational psychologist Heidi Grant Halvorson. She and Joseph Weintraub, a professor of management and organizational behavior at Babson College, suggest a process to help make learning new things as easy as possible.