Make a good impression by copycatting
You’ve probably heard of mirroring, subtly copying someone else’s mannerisms to win the person over. When you want to make a good impression—fast—try these.
Category: Communication
Suspect domestic violence? What to do
What if you suspect a worker has an abusive partner? Some companies, including Liz Claiborne, Kaiser Permanente and Verizon Wireless, have instituted domestic-violence policies. Here’s how to assist a domestic-violence victim at work.
Is your résumé too ‘old school’?
If your last job search was pre-2001, you may be in for a rude awakening, says Deborah Walker, career coach and résumé writer. Your old résumé, which worked well before, may no longer attract employers. Here are four reasons your old résumé may not work for you …
Teaching Gen Y and making it stick
As baby boomers prepare to retire, offices are left to figure out: “How do we make sure all their know-how and institutional memory are left behind?” Here are a few tips for capturing admin knowledge before it walks out the door, and making sure it sticks with younger generations …
Grammar Repair Shop: ‘Then’ vs. ‘Than’
Then and than may be confused in speech, but when it comes to the written word, these two words are not interchangeable. Here’s the key difference …
1-Minute Strategies: Nov. ’08
Wow clients and others in your network by sending handwritten notes to thank, follow up with or congratulate. Video producer Ellen Barnard says she always sends handwritten notes or flowers to clients, and “they’re left with the impression that I’m really good at what I do.” …
My colleague betrayed my trust, now what?
Any admin worth his or her salt knows that trust is a cornerstone of the job. Without trust, it’s tough to forge a true partnership with your boss. But what happens when the trust between co-workers is broken? …
Don’t tell me what you don’t want
If you want people to change their behavior, tell them what you want, rather than what you don’t want …
Cut your writing down to size
You may think you’ve just penned the most brilliant correspondence of the year, but if it takes the recipient too long to wade through lengthy paragraphs, he’ll never know how bright you are. Take a tip from writing guru William Strunk: “Vigorous writing is concise.” Follow these steps to trim your prose:
National Boss Day: 5 ways to celebrate
Mark your calendar: Oct. 16 is National Boss Day. Here’s an alternative to bringing a card or cookies: Honor the day by making a silent commitment to strengthening your relationship with your boss.