Checking in not checking up on others
There’s nothing worse than feeling like you’re being constantly monitored, says Jack Mitchell, author of Hug Your People. Better than checking up on people is checking in.
Category: Communication
Make a good impression by copycatting
You’ve probably heard of mirroring, subtly copying someone else’s mannerisms to win the person over. When you want to make a good impression—fast—try these.
Suspect domestic violence? What to do
What if you suspect a worker has an abusive partner? Some companies, including Liz Claiborne, Kaiser Permanente and Verizon Wireless, have instituted domestic-violence policies. Here’s how to assist a domestic-violence victim at work.
Teaching Gen Y and making it stick
As baby boomers prepare to retire, offices are left to figure out: “How do we make sure all their know-how and institutional memory are left behind?” Here are a few tips for capturing admin knowledge before it walks out the door, and making sure it sticks with younger generations …
Is your résumé too ‘old school’?
If your last job search was pre-2001, you may be in for a rude awakening, says Deborah Walker, career coach and résumé writer. Your old résumé, which worked well before, may no longer attract employers. Here are four reasons your old résumé may not work for you …
1-Minute Strategies: Nov. ’08
Wow clients and others in your network by sending handwritten notes to thank, follow up with or congratulate. Video producer Ellen Barnard says she always sends handwritten notes or flowers to clients, and “they’re left with the impression that I’m really good at what I do.” …
Grammar Repair Shop: ‘Then’ vs. ‘Than’
Then and than may be confused in speech, but when it comes to the written word, these two words are not interchangeable. Here’s the key difference …
My colleague betrayed my trust, now what?
Any admin worth his or her salt knows that trust is a cornerstone of the job. Without trust, it’s tough to forge a true partnership with your boss. But what happens when the trust between co-workers is broken? …
Don’t tell me what you don’t want
If you want people to change their behavior, tell them what you want, rather than what you don’t want …
Cut your writing down to size
You may think you’ve just penned the most brilliant correspondence of the year, but if it takes the recipient too long to wade through lengthy paragraphs, he’ll never know how bright you are. Take a tip from writing guru William Strunk: “Vigorous writing is concise.” Follow these steps to trim your prose: