You may know exactly what Sam is about to say, so you’re impatient because it’s taking him so long. But that’s no excuse for interrupting him. Besides, people who speak slowly will slow things down even more if you interrupt them. Here’s how to break the habit.
Managers believe they’re getting better at deducing what admins need. Uh-huh.
When you seek input from others, whether you’re speaking or writing, be clear in your request. People will appreciate your directness and the time it saves them.
The Internet is changing the way we read and think, asserts a recent article in The Atlantic Monthly titled “Is Google Making Us Stupid?” So what does that mean for you? Cater your writing to skimmers.
As any writer can tell you, a first draft is seldom perfect. The best writers put their words through rigorous rewrites and revisions before they even bother to run the spell-checker. Doing the same for memos, e-mail correspondence and letters could take your business writing to a whole new level.
The words “very” and “so” are kosher intensifiers during casual conversations (as in, “It’s so hot today!”). But when writing, it’s best to avoid both. Why? They can weaken your writing.
Are you supposed to use a hyphen when you add “non” to a word?
Think before you click.That’s the in-a-nutshell advice of Will Schwalbe, co-author of Send, a book about how to write the perfect e-mail. Here are three of his best practices.
Mary Kay Kinley, of Pueblo, Colo., writes: “Can you tell me how to use effect and affect?”
“Could you please tell me which is correct: Your welcome or You’re welcome.”
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