Skip to content

Category: Communication

Say what?

When she won the Oscar this year, actress Melissa Leo made the mistake of dropping the F-bomb as part of her speech on live television. Tip: Prior to walking into a room or onto a stage, practice your spiel.

Should you call out a co-worker?

Another admin on your team just made a cringe-worthy mistake. It was so bad that, although you’re a team player, you’d like to make sure your co-worker is held accountable. Is there a way to place the blame in a professional way? Opinions differ among the experts.

9 tips on writing effective surveys

What do your customers think? The answers are often uncovered through a survey. But writing a customer survey is more compli­cated than most people think. If you’re ever tasked with finding out what people think, use these tips for writing survey questions:

How to be a better business writer

Whenever possible, choose concrete words to express your ideas, says Deborah Dumaine, author of Write to the Top. “Abstract writing is open to many interpretations, all potentially inaccurate,” she says. “Make a real effort to clarify your ideas so that the reader understands your intention.”