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Category: Communication

Say what?

When she won the Oscar this year, actress Melissa Leo made the mistake of dropping the F-bomb as part of her speech on live television. Tip: Prior to walking into a room or onto a stage, practice your spiel.

Should you call out a co-worker?

Another admin on your team just made a cringe-worthy mistake. It was so bad that, although you’re a team player, you’d like to make sure your co-worker is held accountable. Is there a way to place the blame in a professional way? Opinions differ among the experts.

9 tips on writing effective surveys

What do your customers think? The answers are often uncovered through a survey. But writing a customer survey is more compli­cated than most people think. If you’re ever tasked with finding out what people think, use these tips for writing survey questions: