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Category: Communication

10 rules to reverse the email spiral

Chris Anderson, who runs the high-profile TED conference, believes we need to focus on limiting the flow of email, rather than focusing on how to organize and file all those messages. Anderson penned 10 ideas that could make a dent in email quantity:

Use positive language and get results

Which are you more likely to write: “Do not waste energy” or “Conserve energy”? If your writing contains a lot of “no’s” and “not’s,” it’s a signal of negative writing. Using positive language is a better way to promote your ideas.

1-Minute Strategies: July ’11

Tidy up your text by counting the number of words you use per sentence, and compute the average. If it’s between 15 and 20 words per sentence, you pass … Never offer praise and ask for a favor in the same conversation. It makes the praise seem like a setup … Looking for ways to fill your time at work? Always frame your request positively.

Don’t start a speech by citing …

Don’t start a speech by citing “eight ways to beat inflation” or “10 rules of teamwork.” After the first one, your audience will quickly calculate how long you’re likely to talk, and zone out. Adapted from The Speechwriter’s Handbook of Humor, Robert Orben, Marion Street Press.