Sound Bites: November ’18
Cut the repetition … Keep them from tossing your card … Practicing small talk … Is the 5-second rule for real?
Category: Communication
Write a âsick dayâ email
If you need to take a sick day, and your boss permits you doing so via email, follow these steps to ensure you cover all the bases.
How to make a cold call
Anytime youâre wading into a situation where youâre trying to persuade strangers on the phone, consider these tips.
Make your writing more assertive
Sometimes we lose sight of the fact that assertiveness is not limited to situations where we communicate face-to-face. Come across with greater confidence by doing these 6 things.
These words are real troublemakers
This list includes some of the most commonly misspelled words in the English language. Why not clip out this page and post it by your computer, where you can refer to it?
Before a speech, calm your nerves fast
If youâre about to presentâand youâre an anxious mess, try these unusual tips to help calm your nerves fast.
4 questions to ask yourself before you call someone on leave
The wheels of business stop for no one, and when an employee goes out on leaveâFMLA or otherwiseâit’s surprising how quickly the inconveniences mount. The urge to pick up the phone or dash off a quick email to ask a simple question just to keep the wheels moving is powerful, but pause for a moment before you do it and ask:
Teach co-workers to work independently
Question: âMy co-workers constantly ask me to assist them with simple problems. Whenever they enÂÂcounter any minor difficulty, they dump it on me. This makes it hard to finish my own work. My boss has been no help. When he talked to these people about handling their own problems, they told him that coming to me was faster. He immediately gave in and said we should just work it out amongst ourselves. How can I end these interruptions?â â Totally Worn Out
4 ways to bring empathy to your email
A new email extension called Crystal can help bring more empathy to your email conversations. The most important thing is adapting to other peopleâs written language, says Crystal founder Drew Dâagostino.
Help! Iâm not funny!
Q. I give a lot of presentations and am always envious of people who can evoke a laugh in all the right spots. I myself just donât have that skill. Can it be learned?