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Category: Career

Ready to rise to the executive ranks?

If you’re effective and execute work flawlessly with integrity and style, you might want to contact someone like Melba Duncan. Duncan, founder of the Duncan Group, specializes in finding top-notch assistants for top-level executives. Another reason you may need Duncan’s help: “This is one of the most difficult jobs to put on paper,” she says.

Correspondence by the numbers

The wide availability of document templates makes it possible to create a range of business documents without thinking about the proper format. Test your knowledge of the current standards for correspondence with this quiz. 1. On the first page of a business letter, start typing ___. 2. On a standard-size letter, set the side margins […]

Are you aiding an identity thief?

The Federal Trade Commission estimates more than 27 million Americans became victims of identity theft in the past five years. Check your practices against those below to decide whether you’re doing all you should to protect your colleagues, clients—and yourself—from identity theft at work. __ If I must ask clients for personal information, I do […]

5 options that will help you resolve conflicts

When a conflict with someone makes it hard to complete your job, you have five options to reach a resolution. The problem? We regularly rely on one or two options rather than using the best option for that particular situation. Defaulting to our favorite tactic instead of being flexible makes us less effective. Here are the five ways to respond to conflict and how to figure out which tactic to employ…