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Year: 2020

Put an end to conference call angst

Few things cause people more angst than the nuts and bolts of a conference call. “Do we dial 9 first?” “Where’s the mute button?” “Wait … should we have pressed #? Is that why we can’t hear?” Help out by providing terse, clear and permanent instructions beside each common phone in the office.

Before you forward that email …

During a time of uncertainty, we all want to be helpful by forwarding valuable information via email to family, friends and co-workers. But this is the time to be extra conservative with email forwards containing supposedly useful info if you have the slightest doubt about their source.