Windows 10 tricks for small screens
Working with small screens is made so much easier with a few Windows 10 tricks.
Year: 2020
Scheduling online meetings in Outlook 365
From your Outlook 365 calendar, click the New Teams Meetings button in the Ribbon or toggle the Teams meeting switch to the right to schedule an online teleconference or videoconference.
PowerPoint: Give animation a try
Presenting online (without a webcam on you) can be daunting if youâve only ever presented in person or in print.
Is your smartphone a Petri dish?
How bad is the âgermyâ smartphone problem anyway?
Referee a dispute: 3 tactics
Here are several behaviors and tactics you can use when you need to step in and help settle a dispute.
With customers, stay positive
In customer service, little thingsâand little sayingsâmean much. Listen for the following customer-repellent phrases and train your people to trade them in for more effective ones.
Banish your own negativity
Negative behavior can be changed! It just takes training and practice. The key is analyzing your behavior, planning a change, and implementing it consistently. Try these five steps.
Apologize accurately and effectively
Business school professor Maurice E. Schweitzer suggests five kinds of statements you can combine as needed to create an apology that fits the situation.
Tear down the pandemic walls of âspiritualâ distancing
In such trying times, the following advice can preserve our mental grit, foster a positive environment (whether weâre working remotely or on-site), and serve as a sacred reminder that courage requires embracing vulnerability, risk and innovationânot perfection.
To Zoom or not to Zoom: Videoconference security issues addressed
Increasingly, organizations are turning to Zoom to enable the necessary videoconferencing capabilities that make recent shifts possible. But, is that the right move?