Setting up new buttons for Outlook Quick Steps
If you like Quick Steps in Outlook for getting multiple steps done in a single click, you can set up buttons other than the ones it sets up for you by default.
Year: 2020
Take the focus off your background in Teams
With work-from-home becoming more common, focus has been put on what others see when you’re on a video conference.
Excel: Try conditional formatting
Conditional formatting can be useful with out-of-range conditions, allowing an alert as data entry is happening.
Creating a useful handout from Slides
Here are some ways to produce handouts from Slides that give you the flexibility to create a value-added resource in a handout.
Sound Bites: June ’20
When you have to deal with an irate customer or colleague, try this strategy … Be sure the person with whom you’re talking is comfortable with your note-taking … Before you make that end-of-the-day phone call … Take the lead in answering concerns … Why QWERTY?
Encourage collaboration across teams
Interdepartmental conflicts can kill productivity, lead to mistakes, and result in disputes. To increase collaboration across warring departments, take these steps.
Turn rejection into opportunity
Everyone is rejected from time to time, and you will be, too. However, handle rejection the right way and you can create future opportunities for yourself. Follow this advice to make the most of rejection.
Handle customer gripes in 5 steps
It’s no fun to have someone in your face—but with the right response, you can turn the situation to your advantage. Follow these steps to escape the most common pitfalls.
Negotiate for fit—not argument
One way to disagree with someone who has ideas different from yours about what should be done in a certain situation is to argue with them—but that doesn’t always work out so well. A better strategy is to position your idea as a complement to theirs.
Tips for staying healthier while working from home
Some of the greatest challenges that colleagues and I have faced during our long-term shift to working from home are related to the increased amount of keyboard and screen time that our duties have required.