Communication crisis: Building rapport
Communication is at the core of business and relationships. Good or bad, it will impact relationships, productivity and revenue. Here are some catalysts and cures for communication crises.
Year: 2020
3 leadership myths
Stop believing these three damaging myths, which have even confident people convinced they aren’t personally fit to lead.
Ask the veteran: How do I make a good impression in just 3 minutes?
Question: “I have been asked by a potential employer to record a 3-minute video to introduce myself, explaining my goals and why I would be a good fit. Eek! I’ve never done this before and I’m very stiff on camera. Any tips on how to make myself seem more real and personable?”
1-Minute Strategies: August ’20
Reconsider the timing of your emails … Keep a copy of your original job description … What is the smallest country in the world? … How’s your Elvish? … Ever get the impression the numbering of the U.S. interstate highways isn’t just random?
Complain so things get done
When you receive rude or poor quality service from, say, another department or a vendor, it’s right to complain. Just do it in a way that leads to improvement.
Before criticizing, ask 2 questions
One of your employees has done something wrong. Before you call him or her on the carpet, ask yourself these questions.
Beware 4 discipline traps
Most managers don’t spend a lot of time on discipline, so it’s no wonder that many of them aren’t very good at it. Correcting mistakes and misbehavior is part of the job, though. Learn to avoid these pitfalls.
Interviewers: Avoid these mistakes
It’s not simply what you offer in the way of money and position that affects your hiring success rate. How you behave as an interviewer also carries great weight. Take note of these interviewer behaviors that applicants are very aware of—and don’t like.
Take the sting out of workplace conflicts
Conflicts at work may be inevitable, but they don’t have to be destructive. Remember this advice for keeping disagreements between employees from spiraling out of control.
Why aren’t my videos getting views?
You spend and spend on making videos to connect with customers and clients—in terms of both time and money—yet the actual click numbers don’t seem to make it all worth it. Why is it that your well-produced work isn’t garnering more views?