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Year: 2011

Double-duty lunchroom

If your office lunch area is often vacant, replace a couple of dining tables with comfortable seating and low tables for informal brainstorming sessions and other meetings.

Writing email that gets read

Boost the odds that people will read your emails. Five guidelines: 1.  Limit your message to five sentences. 2.  Figure out your main point. 3.  Edit. 4.  Ask one thing at a time, or maybe two. 5.  Include a link to information available online.

Make your point

Make your point in a touchy situation by first remaining quiet and showing that you’re listening intently. Make eye contact, lean in and paraphrase what you think the other person said. That way, the other person will be more open to your message.

Spruce up your executive presence

Janie used to wear a ponytail to work, along with scant makeup, khakis, sweaters and loafers. Then a “Power of Image” workshop changed how she presented herself. Now, when she shares her ideas with senior managers, they listen and buy in to what she’s saying.