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Year: 2011

Perfectly qualified, but rejected anyway

Question:  “When I was turned down for a job recently, I was told that another applicant was more qualified. I feel that I was perfect for the position and I don’t see how anyone could have better qualifications. Is it acceptable to ask why I was ‘not qualified’”?  — Puzzled Applicant

Lead your peers by stepping back

Before administrative professional Ilja Kraag wrestles for too long with a difficult task at work, she checks in with her peers. “How do you do it?” she asks them. That trait—reaching out to others—is what makes Kraag a natural leader. The org chart may not show it, but Kraag leads her peers by setting the right example.

Build a better team

Identify good team players by looking for experience in sports, clubs and Scouts. Reason: Those activities attract people who are most likely to be courteous, optimistic and enthusiastic.

How can 1 admin keep track of 12 managers?

How can you keep your office organized when a dozen managers refuse to comply with your tracking system? While it may be tempting to punish managers who can’t be bothered to participate in the system you’ve devised—don’t! You’ll risk being seen as the opposite of a team player. Instead, look for a better system. Many admins say they have replaced sign-out sheets, out-of-office boards and meeting room reservation boards with shared electronic calendars such as Outlook’s. Your managers will appreciate it if you can more easily track them down for clients and improve scheduling. Since most managers now have smartphones and access to email 24/7, you can bring e-reminders right to their finger tips, even when they are on the road.

Overcome new-job jitters

Landing a new position at a company can be thrilling, but the opportunity often comes with new-job jitters. What to do when you’re the new kid on the block? Follow these strategies to build your confidence and maximize the moment: