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Year: 2011

Be a valuable connection

Be a valuable connection from the moment you invite someone into your LinkedIn network. When you send the invitation, include a personalized offer of help, such as an introduction to a customer or a useful link to a relevant article.

How to be a better business writer

Whenever possible, choose concrete words to express your ideas, says Deborah Dumaine, author of Write to the Top. “Abstract writing is open to many interpretations, all potentially inaccurate,” she says. “Make a real effort to clarify your ideas so that the reader understands your intention.”

PowerPoint movies

In PowerPoint ® 2010, we now have the ability to generate a Windows Media Video (.wmv) file. These instructions assume you have completed the first 4 steps. Write your script using Microsoft Word. Outline your presentation (topics and bullets) Import into PowerPoint and attach to a Theme Import graphic elements or create them with SmartArt […]

Just got promoted? Don’t blow it

Does it ever seem like your newly promoted manager is blindly muddling through the job? Well, she probably is. A recent poll revealed that only one in 10 recently promoted individuals received any leadership training or coaching. If you find yourself promoted—without feeling prepared—here’s a crash course in managing others:

Create a cheat sheet

Create a cheat sheet for emergencies and leave it on your desk. That way, when your personal life calls (sick children, aging parents, etc.) neither you nor your boss will feel as stressed out. And if your manager needs to, say, book a meeting room as you’re flying out the door, she’ll know how to […]

How to respond to negative, untrue comments in a performance review

Surveys show that employees actually value negative feedback when it’s delivered honestly and constructively. But a poor approach can cause resentment and even spark lawsuits. Effective performance reviews cite specific, well-documented examples of behaviors (pro and con) and serve as motivational tools for the employee. They also help supervisors spell out concrete plans for improved performance. While managers often ask other employees for feedback on a particular worker’s performance, when they paraphrase those comments, they should never alter the meaning. (This is why vague terms such as “attitude” should be avoided and concrete examples should be used for clarity.)  If you have documentation that a supervisor has changed positive comments into negative ones, you should bring that evidence to HR or a manager that you trust. But also come prepared with ideas as to how to improve the situation.  A lawsuit should be the last resort.

The eyes have it

Draw listeners in with your eyes. Think about how crummy you feel when someone you’re speaking with is busy scanning the room. Always make your conversation partner feel like he’s the only one in the room, by maintaining eye contact 70% to 80% of the time. You’ll exude trustworthiness and confidence.