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Category: Problem Solving

‘Rearrange’ co-workers’ bad habits

You’ve tried sending out memos, putting up posters and issuing gentle reminders, but nothing keeps employees from leaving their extra papers behind at the copier. You feel like a den mother, constantly cleaning up after everyone. What’s the best way to get people to change their habits? Change their environment.

Make decisions like Sully

We can learn a lot about good decision-making by noting how Captain Chesley “Sully” Sullenberger behaved after he realized that both engines on US Airways Flight 1549 had cut out.