Never leave customers wondering
For customers, time spent waiting for help is anxious time. Train your employees to take these steps when responding to customers.
Category: Productivity
Your cheat sheet to build a great conference
A survey of executives by Successful Meetings magazine yielded the following checklist of must-haves for building attendance and satisfying attendees that their money and time were well spent.
3 sites for keeping track of time
Time zones, holidays and time math can be a real challenge in our global business world. Here are some handy sites to help.
5 commonly overlooked rules on keeping personnel records
“Into the cabinet it goes, I’ll deal with it later!” This is, too often, the dangerous generic policy adopted by harried HR pros when dealing with the daily onslaught of employee paperwork. How many of the best practices below might your organization be cutting corners on, leaving you open to litigation worries?
Solutions to 3 common project problems
Even the best planned projects can run into problems over time, no matter how hard you try to anticipate and prevent them. Be on the lookout for these common issues that can crop up as a project goes on and on.
Solve a problem in 6 steps
What if we … ? Or maybe we should … ? Whatever the challenge you’re facing, it’s easy to get so caught up in trying to find creative solutions that you end up running around in circles and accomplishing nothing. Apply a little logic to the task by following these steps.
Complain so things get done
When you receive rude or poor quality service from, say, another department or a vendor, it’s right to complain. Just do it in a way that leads to improvement.
4 ways admins show creativity
There are some specific steps you can take to break through your preconceptions and view problems and situations in new ways that will help you become a problem-solver for your boss.
6 ways to help employees make the most of their workdays
So much to do and so little time … what worker wouldn’t like to “find” precious extra minutes? While a manager cannot magically pull time out of thin air, she can assist employees with making the most out of work hours. Here’s how.
Are you really organized? Take our quiz
Answer these questions “yes” or “no” to get a quick assessment of just how organized you are.