5 ways to give great customer service
Economic developer Cheryl Scott reminds us of timeless principles that help us lay a solid business foundation by keeping the customers first.
Category: Personal Development
1-Minute Strategies: November ’15
To clean up your writing, trust your ears … Replace quirky interview questions with analytical ones … Pick the best time and place to speak up.
When there’s no escape from a terrible job
If you want a first aid kit to patch the pain and maybe bring just a little daylight through the window beside your lousy, stupid, awful desk, try these tips.
Make coffee networking a win-win
When someone from LinkedIn asks you to get coffee and talk about his new sales venture or business idea, it’s easy to write off the request because you’re too busy. But making the effort to oblige can benefit you, too, writes Wealthsimple CMO Jason Goldlist.
Empathy key in workplace relationships
Meetings, despite their bad reputation, are essential to workplace culture. Make meetings worthwhile by using emotional intelligence to gauge how people work together and affect the entire organization, writes Splash Effect co-founder Hamza Khan.
Stop trying to please everyone
The pressure to be liked at work can be frustrating and overwhelming, writes Katie Jansen, vice president of corporate marketing at AppLovin. But ultimately, trying to make everyone like you can make you less effective at your job. Here’s what you gain when you let go of being liked in the workplace.
Rise and shine with standing desks
The jury’s still out on standing workstations. If you’re leaning in that direction, here are the benefits you may be overlooking.
1-Minute Strategies: October ’15
“Sweatworking” is the newest way to connect with professional contacts … You’ll soon be able to control your entire house with Siri voice commands … Watch what you write in your work emails; they can be used against you.
Put on probation at work? What’s next?
We reached out to some career experts to find out more about performance improvement plans and what it means when you’re put on one.
Make more money by staying positive
A study published in the Journal of Personality and Social Psychology found people with higher levels of cynicism earn less money than those with positive attitudes. How do you reduce your own cynicism?