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Category: People Skills

How much does credibility count?

The article “Credibility counts? You’d better believe it”  portrays negatively a professional who stays home with a sick child. This is a very offensive and degrading comment to parents who either choose to or must stay home with a sick child.

AMA award-winner covers the basics

It was on her first and only day of training for her new job as IT coordinator at PPG Industries that Jerrilynne Jankowski noticed a long line forming outside her door: employees with questions and basic admin needs.

Nailing the art of the personal note

Who hasn’t started writing a thank-you or condolence note, only to encounter "the big um" after the first sentence? "The big um is when you get your first couple of words out and wonder, ‘What’s next?’" says Angela Ensminger, co-author of On a Personal Note: A Guide to Writing Notes with Style. "That blank paper is very intimidating." Great personal notes come from taking these five steps:

Hire the best applicants possible

Your organization has narrowed the field to two candidates for an administrative position. Both are experienced, both personable. How to choose? Nancy Brown has devised a way to make the right choice…