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Category: People Skills

Set the tone with a strong handshake

Here’s a scenario for you: Rashid meets Lori in her office, and both nervously shake hands. Lori notices what feels like a wimpy, limp clasp. Both think to themselves, “Yuck, what a shake.” A two-second exchange like that can create unease and discomfort in the relationship. Whose fault is it?

Create and share ‘aha’ moments

If you’re a manager, spawn more golden nugget moments for your team by creating informal learning opportunities: mentoring, on-the-job training, brainstorming and good, old-fashioned trial-and-error. Encourage employees to tap into blogs, discussion forums and wikis.