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Category: People Skills

Dealing with a scatterbrained boss

Question: “I work for a manager who thinks I can read her mind. She rushes up to my desk and says something like, ‘Did he come pick it up?’ Because I have no idea what she’s talking about, I ask what she means. Then she looks at me like I’m an idiot for not understanding. This happens all the time, and I’m starting to get really irritated. How do I deal with her weird communication pattern?”

Turn employees into heroes

It sounds like a nearly impossible challenge: employee appreciation on a lean budget? Try making employees heroes: heroes in their own eyes, heroes in the eyes of their peers and heroes in the eyes of their families. Here’s how:

WIIFM—What’s In It For Me?

Though work mates care about you, they pay more attention to messages that show there’s something in it for them, says Susan Mason, a principal of Vital Visions Consultants. So, for example, if you want something from your boss—whether it’s approval on a new printer purchase or a more flexible schedule—figure out what benefit she will realize. Figure out “What’s In It For Me?” from her perspective.

Cultures clash on technology use

Technology is blurring the lines between work and leisure and revealing real tensions between Gen Y, Gen X and baby boomer employees. A recent LexisNexis survey reveals divergent ideas about what is and isn’t an appropriate use of technology and software in the white-collar workplace: