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Category: People Skills

4 tips to resolve conflicts

It’s inevitable that disputes will arise between team members, and the onus is on all of us to resolve them. Luckily, conflict resolution is a skill that you can improve, which will make dealing with disputes far easier.

Always an admin but now also a manager?

As many as one-third of executive and administrative assistants are supervisors of other employees at their companies. Whether you have recently been promoted to a managerial position or aspire to one someday, there are vital areas to devote yourself to continuing education.

3 musts for building a successful hybrid team

It is one thing to take a group of individuals and create a team in a shared environment/workplace. It is another when everyone is remote from each other, on a level (although sometimes challenging) playing field. Here are three things you must do now to create and support a successful hybrid team.

Collaborating within admin teams

So much value may be going untapped by overlooking the potential of forming collaborative teams of administrative staff. Here are some ideas for getting started with a new team or improving the performance of an existing one.

4 ways to navigate dotted-line reporting

Being part of an organizational structure in which employees serve more than one boss can make these staff members feel like a confused spider caught in a tangled web. Companies often employ such “dotted line” arrangements to use employees efficiently and reduce budgetary expenses. As a manager, attempt to reduce the stress for your employees by taking these actions.

4 skills leaders must have today

In a world that is changing faster than ever, many leaders are, understandably, looking for the golden ticket—the skill that will change their results significantly. Finding that singular skill as an individual leader requires two realizations.