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Category: People Skills

Take every opportunity to deliver positive feedback

For some employees, hearing words of praise is better than a cash bonus—and such praise is a key reason people want to stay in their jobs. Yet many managers can muster up such phrases only during annual reviews … if at all. Here are 10 key ideas managers should consider when offering positive feedback to employees.

Make showing appreciation part of your company culture

People like to be noticed and appreciated. Employees receive an immediate motivational boost when a manager or fellow team member offers positive feedback, a compliment or words of thanks. Build a company culture where leaders and staff members alike recognize the talents and efforts of others frequently and genuinely.

Teach these 5 business etiquette musts to your team

Forty-five percent of participants in a recent ResumeBuilder.com survey of more than 1,500 business leaders said their company currently offers etiquette training. An additional 20 percent said their company plans to offer etiquette training in the future. What topics might be beneficial to cover? Here are a few to consider.

How to handle those ‘hard-to-handle’ people

We all encounter difficult people in the workplace—supervisors, co-workers, customers and others. For some of us, not a week goes by without frustrating encounters with negative or self-centered people, complainers, control freaks, meanies or micromanagers. Coping with difficult encounters can pose a real challenge.

4 tips to resolve conflicts

It’s inevitable that disputes will arise between team members, and the onus is on all of us to resolve them. Luckily, conflict resolution is a skill that you can improve, which will make dealing with disputes far easier.