Please stop! TMI!
Here are the topics that make people feel queasy when you discuss them at work, according to a survey, ranked by the percentage of people who said, âPlease donât talk about that!â
Category: People Skills
Getting to âYesâ
There has to be return on the investment made in an employee. Use the guidelines below to help your executive see the benefit of their support.
How to really ask a question
Good leadership doesnât mean that as a leader you should do all the talking. In fact, some of the best leaders do more listening than talking. Mark Deterding, writing at Lead Change Group, shares how you should practice listening to be a better leader.
Take charge during a confrontation
When someone accuses you of a wrongdoing, you may want to fight backâor flee the situation altogether. Instead, control the direction of the conversation by following this process.
The best seat in the house can be too intimidating
Remember that when you sit behind a desk and your employees are sitting in front of you, you are clearly positioned as the superior, which produces a natural reticence in people you’re paying to speak openly. If you want to cultivate honesty, level the playing field by sitting with the team at a table whenever […]
Pushy salespeople? Hereâs what to say
As office gatekeepers, dissuading aggressive salespeople is a challenge that many admins struggle with. Fellow admins offer their experience-tested tips for pushing back.
How to handle a micromanager
It can be hard to do your job well if your boss is micromanaging you. Deal with it like this.
What if the boss acts unethically?
You discover that your boss is doing something wrong, although not illegal. What should you do?
6 tips for delivering criticism
When somebody messes up or doesnât live up to expectations, feedback is important so they can improve, but the criticism must be delivered in a proper way so the receiver takes it to heart. Here are some tips for giving negative feedback.
Field those snarky comments
Passive-aggressive and cynical comments can make life miserable and exhaust you if youâre the target of them. Hereâs how you can stay strong in the face of negativity.