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Category: People Skills

Who’s really making all those tough calls?

Avoid falling prey to the most common lie leaders tell themselves—that they allow people below them to make decisions—by analyzing four or five of the most important “group” decisions made recently. You might be surprised by how often it was really you who charted the course, and possibly stifled the team in doing so. — […]

Responding to difficult people

As long as you are in the workplace, you will interact with people who challenge you. An underlying truth to keep in mind is that people are just being themselves, and most are not trying to intentionally be difficult. Use these strategies for success.

The best admins are fortune tellers

A truly busy and visible executive is a little like a TV reporter who has to appear credible every moment, yet because of time constraints, can’t always know every detail of what’s really going on. That’s where a great admin comes in.