Skip to content

Category: People Skills

Sound Bites: December ’18

Whether in person or remotely, get all meeting attendees on the same page … How your receptionist can off insight in a group interview … Log off on the weekend … When to never apologize … Icebreaker: 10 things in common … How upper and lower case letters got their names

React to a co-worker’s demands

You want to be a team player, but what if your co-worker walks into your workstation or shoots you an email demanding that you do something? If the person doesn’t have the authority to tell you what to do, take this advice.

Who’s really making all those tough calls?

Avoid falling prey to the most common lie leaders tell themselves—that they allow people below them to make decisions—by analyzing four or five of the most important “group” decisions made recently. You might be surprised by how often it was really you who charted the course, and possibly stifled the team in doing so. — […]

Responding to difficult people

As long as you are in the workplace, you will interact with people who challenge you. An underlying truth to keep in mind is that people are just being themselves, and most are not trying to intentionally be difficult. Use these strategies for success.