Question: My executive is notorious for delaying, fussing, hedging and eventually missing deadlines. Then there’s always a weak apology: ‘Sorry, I got sidetracked.’ Every time he does this, it inconveniences other departments. Are there any good ways to get him into a different mindset, one where we’re not all scurrying around to make up the time he costs us?
Here are several behaviors and tactics you can use when you need to step in and help settle a dispute.
Question: The coronavirus situation has really revealed who on our staff is technologically savvy and who’s not, but my manager doesn’t seem concerned about the gap. How do I suggest that we all get more trained up on everything we should know?
What was once a standard and reflexive way to meet, greet, part ways, close deals and congratulate may now be coming to an end.
We usually judge employees’ work by the traditional standards—quality of work and amount done. However, since no employee works in a vacuum, add these factors to your evaluations to create a more accurate picture of a worker’s contribution to your group.
Question: My executive got a few figures wrong in a recent meeting where about 20 people were present. How should I have corrected him?
Working, negotiating and even talking with another manager with whom you’ve had disagreements can be hard. Change management expert Rick Maurer suggests four ways to move past the feud.
Your younger workers will sometimes offer ideas that really aren’t that good. But you should never shoot down the employees who bring them. Their willingness to take risks is priceless.
Humor is a vital part of camaraderie in the workplace. But sometimes jokes are at someone else’s expense. If you’re wondering what to do when a joke-teller risks hurting someone to get a laugh, try one of the responses suggested by humor expert David M. Jacobson of Humor Horizons.
It’s easy to get caught in gossip, even for managers. You know you should it, but how should you do it? Lori Palatnik and Bob Burg, authors of Gossip, offer three useful options.
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