Before criticizing, ask 2 questions
One of your employees has done something wrong. Before you call him or her on the carpet, ask yourself these questions.
Category: People Skills
Beware 4 discipline traps
Most managers donāt spend a lot of time on discipline, so itās no wonder that many of them arenāt very good at it. Correcting mistakes and misbehavior is part of the job, though. Learn to avoid these pitfalls.
Interviewers: Avoid these mistakes
Itās not simply what you offer in the way of money and position that affects your hiring success rate. How you behave as an interviewer also carries great weight. Take note of these interviewer behaviors that applicants are very aware ofāand donāt like.
Take the sting out of workplace conflicts
Conflicts at work may be inevitable, but they donāt have to be destructive. Remember this advice for keeping disagreements between employees from spiraling out of control.
Remove 4 barriers for your people
Empowerment isnāt about āgivingā power to employees, but removing obstacles that prevent them from using the power and skills they already possess. As a leader, remember that empowerment works best when you eliminate these barriers to success.
Ask the veteran: How do I deal with a bad delegator?
Question: My exec is a really lousy delegator, always taking everything on herself, even tasks that are far beneath her and could be handled by anyone. As a result, sheās got too much on her plate and sheās always stressed. How can I fix this?
Encourage collaboration across teams
Interdepartmental conflicts can kill productivity, lead to mistakes, and result in disputes. To increase collaboration across warring departments, take these steps.
Handle customer gripes in 5 steps
Itās no fun to have someone in your faceābut with the right response, you can turn the situation to your advantage. Follow these steps to escape the most common pitfalls.
Make sure ānoā means ānoā
Saying āNoā in an argument or negotiation can be difficult, but standing your ground as the other person tries to change your mind can be even more difficult.
What to expect when you return to the office
With COVID restrictions very slowly easing, soon many admins will end their time of telecommuting and see familiar faces in person once again. But this transition will be unique and challenging.