Put peer quarrels to rest
Working, negotiating and even talking with another manager with whom you’ve had disagreements can be hard. Change management expert Rick Maurer suggests four ways to move past the feud.
Go easy on young workers’ ideas
Your younger workers will sometimes offer ideas that really aren’t that good. But you should never shoot down the employees who bring them. Their willingness to take risks is priceless.
3 ways to deal with hurtful humor
Humor is a vital part of camaraderie in the workplace. But sometimes jokes are at someone else’s expense. If you’re wondering what to do when a joke-teller risks hurting someone to get a laugh, try one of the responses suggested by humor expert David M. Jacobson of Humor Horizons.
Primer on apostrophes
Apostrophes can be confusing, but they can be mastered. Here are some guidelines for using this punctuation mark correctly, according to Mignon Fogarty on Quick and Dirty Tips.
Cut off gossip as soon as it starts
It’s easy to get caught in gossip, even for managers. You know you should it, but how should you do it? Lori Palatnik and Bob Burg, authors of Gossip, offer three useful options.
Communication is vital when delegating
Management is about getting results through people’s efforts. That means effective communication is essential. Here’s what to do.
When a headhunter contacts you
You may not think you’ll ever hear from a headhunter, but executive recruiter Michael Zinn suggests that you’re wrong. Headhunters never rest, and if you’re good at what you do, you’ll someday get contacted. So, how should you respond?
A simple trick to make your contact info clear
Ever retrieve a voice mail and the caller rattled off their call-back number so fast you had to replay it … three times? When leaving your phone number on a voice mail, ensure the recipient has an easy time with it. Use your index finger to “write it out” as you’re reciting it. This slower […]
Attack your fears head-on
Given all the anxieties that trouble people at work these days, any way you can reduce your own sense of limitations can pay off for you and those who count on you. Here’s an exercise that can help you get started.
Work like you own the place
Former admin pro Gina Estrada offers this tip: “Work like you own the company. I found that most administrative procedures were put in place from someone who has never been in that position … ask yourself, if I owned the company, how would I accomplish XYZ?” The best book she ever read as an admin? […]